Sales Account Manager

SF Group
£23,000 per annum
01 Sep 2017
06 Oct 2017
Contract Type
Full Time

SF Group are currently recruiting for a experienced Sales Account Manager to work within a manufacturing business based in Birmingham. The role is paying between £23,000 to £28,000 per annum for the right candidate.


  • To meet and exceed annual sales and margin targets (at customer, site and group level) set each year as part of the group's Budget process
  • To maximise any customer enquiry both in terms of price and other services that can be offered or sold to maximise profitability
  • To perform all required sales activities in the office including answering telephone calls in a professional manner; taking enquiries from new and existing customers; making pro-active calls; quoting for customer requirements
  • Raise and amend sales orders, back to back purchase orders and purchase requisitions
  • Data Entry on to the CRM system
  • Identify potential new business whilst maximising our opportunities with current customers
  • Respond tactically to changes in market conditions and core product performance, identifying trends in order to maximise opportunities and acting quickly to address any issues
  • For your allocated accounts keeping fully up-to-date on all relevant information, changes and requirements
  • Build and maintain effective working relationships with allocated sales accounts
  • To work with the Sales Manager, Sales Director and the Business Development Managers in pursuing/developing all relevant business opportunities
  • To develop relevant market knowledge to achieve a wide range of cross-selling opportunities through added value processes
  • To meet customer KPIs and specific contractual requirements
  • Handle customer complaints/disputes and investigate thoroughly to establish the cause. Seek management advice on & take appropriate remedial action as necessary
  • Liaise with credit control to ensure sales accounts remain within terms
  • Assist in the preparation of the annual Budget process for your targeted accounts
  • As and when required to entertain customers; attend any required training and courses, attend conferences and any other exhibitions and business events
  • Ensuring all company policies and procedures are adhered to and are communicated to all operations staff
  • Support stock check including any reasonable duty required
  • Other tasks and activities as deemed necessary by the Sales Manager

The ideal candidate will have a natural ability for sales. In particular the Sales Account Manager role requires:

  • Good interpersonal skills, particularly verbal communication using the telephone
  • The ability to be organised, especially in planning and having an eye for detail to ensure customer satisfaction is achieved
  • Determination to succeed in pursuing opportunities and in 'closing the sale'
  • Good product knowledge
  • To have good negotiating skills
  • To be computer literate
  • To have a passion for selling
  • An ability to work under pressure and to deadlines
  • An ability to work independently and as a team
  • Have good customer service skills teamed with excellent communication

If you are interested in this role please apply or send your CV to .

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