service centre administrator

Recruiter
Burton Commercial
Location
Tamworth
Salary
£16,000 per annum
Posted
01 Sep 2017
Closes
19 Oct 2017
Contract Type
Full Time
Service Centre Administrator

Temporary to Permanent position based in Tamworth

Working hours are 8:30 to 17:00 Monday to Friday, once you go Permanent will vary between 07:30 to 21:15 working one Saturday every month

Salary: £16,000

Purpose of job:

Reporting to the Team Leader on a daily basis you will provide support to the Service Centre environment. You will be expected to work on administrative tasks set on a daily basis by the team leader and also to use your own initiative to work on claims within your team.

Key Responsibilities:

• Good communications skills both verbal and written

• Appointing and communicating with key suppliers

• Good organisational skills and ability to work under pressure

• Resolving customer queries, complaints through to a successful conclusion

• Processing new instructions

• Arrange appointments, and allocate labour across the UK

• Input data received from our field staff and produce reports

• Learning to invoice and invoicing of low value claims

• Team player and able to work on own initiative and self-motivation

• Pro-active in ensuring team SLA's are met

• General Claim handling

• Assist with any other duties that are within your skills and capabilities

If you feel this is the role for you please apply online or email your CV to or call and ask to speak to Ella