Customer Service Advisor - Luxury Retailer (Coventry City Centre)

Recruiter
SiTEL
Location
Bermuda Park
Salary
£14,000 per annum
Posted
01 Sep 2017
Closes
22 Oct 2017
Contract Type
Full Time

Sitel is an award-winning contact centre outsourcing provider that has been a leader in its field for over 25 years on an international basis.

Sitel are working in partnership with The White Company, introducing a team of passionate Customer Service Advisors for the festive period.

You will have the chance to work with a luxury brand at an exciting time of year on a fixed term basis.

About the Role

Here at the White Company we believe it’s the little things that matter, including a customer service and shopping experience that is second to none. We are looking for candidates to join our expanding team, who have a real passion for customer service and will positively contribute to these brand goals.

As a Customer Service Advisor at The White Company, you will be dealing with inbound customer calls involving orders and queries which you will be required to deal with in a timely and professional manner.

You will receive excellent training including a wealth of product knowledge; previous call centre experience is desirable but not essential.

About You

You will have an empathetic nature, second to none communication skills and an excellent telephone manner.

You will come from a customer facing background, whether it is previous call centre experience, retail or hospitality - you will love talking to people!

Job Details

Pay - £ 7.15 per hour - we pay weekly! (£7.50 per hour Living Wage if over age 25)

Working Hours - 37.5 hours per week, working 5 days of a 7 day week. Including weekends (days off in the week if you work the weekend).

Opening Hours - 8am- 10pm Monday - Friday, 9am - 5pm Saturday & 10am - 4pm Sunday.

Contract - Fixed term until Christmas.

Location - Our brand new site is located in Earlsdon Park, a short distance from Coventry City Centre. We are accessible from most local bus and train services.

Benefits

  • Holiday allowance
  • Generous discount on The White Company products
  • Pension scheme
  • Excellent career opportunities
  • Corporate Discounts
  • Reduced gym membership- Everyone Active
  • Monthly incentive schemes
  • Free fruit every week!

Apply Now!

Love Christmas, Love The White Company!