Customer Service Manager

Recruiter
Page Personnel Secretarial & Business Support
Location
Birmingham
Salary
£14 per hour
Posted
01 Sep 2017
Closes
20 Oct 2017
Contract Type
Full Time

A brilliant opportunity for a Customer Service Manager to join this leading manufacturing business, leading and managing a busy team of 5 Customer Service Advisors in Birmingham.

Client Details

My client is a leading manufacturing business with a product portfolio of around 2000 - 3000 products, making around 500-700 deliveries to clients per week.

Description

As the Customer Service Manager, you will enjoy a very hands on role where you will be processing orders, checking stock and interacting with customers, as well as managing a small team. The management will focus around the handling of complaints, any delivery issues and any account issues.

Profile

The ideal candidate for the Customer Service Manager must:

  • Be confident in the management of a small team in a busy, challenging environment
  • Have excellent organisation skills with the ability to multi-task effectively
  • Build excellent working relationships with clients and all internal departments
  • Be confident with month end reporting
  • Ideally have a good working knowledge of SAP
  • Ideally have worked in the Manufacturing and Production industry

Job Offer

Competitive hourly rate

Opportunity for a permanent role

Immediate start