Office Based Customer Service Agent

8910.00 - 8910.00 GBP Annual + GBP8910/annum
04 Sep 2017
02 Oct 2017
Contract Type
Office Based Customer Service Agent required to join one of our prestigious clients based in Coleshill, Birmingham on a part-time permanent basis. Previous telesales experience is essential!

This is a fantastic opportunity for a confident and outgoing candidate which involves both telesales and administration support

Hours: 12:00-16:00 or either 13:00-17:00 working 5 days out of 7
Salary - GBP8910

The successful applicant will undertake a wide variety of tasks including the following:

~Utilizing the existing database to increase sales
~Ability to generate sales opportunities in order to achieve targets
~Making calls on a daily basis and maintaining a history of outbound calls and plan follow up calls
~Develop productive business relationships with existing customers
~Deal with inbound enquiries
~Keeping in contact with existing customers by telephone/email
~Organising and responding to emails
~Create and manage new customer accounts
~Complete necessary administration tasks as the role requires

The successful applicant should:
~Be passionate, self-motivated and confident
~Have good time management and organisational skills
~Be enthusiastic and have an outgoing personality
~Have excellent sales and communication skills
~Be hardworking, punctual & reliable
~Have determination and the drive to work towards targets
~Be competent in using Microsoft office and Bespoke IT systems

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