IT Support - 2nd Line - Part Time

MARS Recruitment
Holberrow Green
£28,000 per annum
02 Sep 2017
20 Sep 2017
Contract Type
Full Time

A small family run customer centric MSP is seeking a talented IT Support Engineer to provide 1st class support on a flexible part time basis to their SME customer base across the Midlands. You will be working as part of a small team and get to work with a wide range of customers covering desktop/server/network and VoIP systems.

The role is predominantly office based with travel to customer sites around the Midlands for hardware/network issues or when projects arise such as office moves.

The hours are very flexible and could suit someone looking to work reduced hours of a 5 day week to fit around family commitments. Depending on skills and experience there could be the opportunity to provide 2nd and 3rd line support to the other engineers in addition to customers, ensuring their VoIP systems and servers are working as they should, and looking to solve problems before they occur.

Experience required:
* Working with Windows Servers and Active Directory based domain networks
* Working with networks and routers, VPNs, load balancing, QOS
* Working with VOIP systems, ideally an Asterisk based system
* Working with Linux servers and OpenVPN

Desirable experience:
* Working on customer sites
* Installing new equipment and server setups on-site, migrations etc
* Working with Exchange Server
* Working with Office 365
* WiFi systems
* Some programming knowledge / experience of PHP and MySQL would be desirable

In return you will receive a basic salary in the region of £28,000 - £30,000 pro rata with a flexible working environment. This role would suit a technically strong individual who understands the importance of exceptional customer service.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).