Italian Speaking Customer Service Advisor
Permanent full time contract
Hours: 37.5 hours 5/7 days per week
Pay Rate: £8.50
We are looking for the very best customer service talent to match our customers’ expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills, speak fluent Italian and have a great attitude to teamwork, we’ll teach you the rest!
This role consists of resolving customer enquiries on behalf of a global organisation via telephone, email, Web chat and Social Media. The environment is forward thinking and dynamic whilst ensuring the customer is the sole focus of each individual task.
Benefits of working for Sitel:
• Free staff car park
• Pension scheme (after 12 weeks)
• First class development opportunities
• Incentive schemes
• Discounted gym membership
• Childcare vouchers
• Free eye test and money off glasses required for the workplace (terms and conditions apply)
• Local staff discount (i.e restaurants, pubs, hairdressers)
• Monthly health and wellbeing events
• Employee Assistance Programme
• Opportunities to give back to local community events
We provide more than just a place to work, with incentives and regular staff and community events to involve all. We also run a development programme available to our most ambitious and hard working agents after successful completion of 6 months’ probation. That will allow you to acquire and develop your skills to support your career aspirations. We are committed to providing our staff with the opportunity to grow and become experts in sectors such as Training, Operations, IT, Finance, HR and Team Leadership amongst others. A People First focus is at the heart of everything we do, and we encourage our employees to actively engage with their career.