Service Desk Analyst

Executive Resource Group Ltd
West Midlands
31 Aug 2017
28 Sep 2017
Contract Type
Full Time
Service Desk Analyst - West Midlands - Permanent

Service Desk Analyst - West Midlands - Permanent

This is an opportunity to work with one of the UK's leading financial institutes. This organisation is massively expanding and has several IT Infrastructure projects already underway.

Key responsibilities:

- Active Directory and Windows Server experience
- Provide 1st and 2nd Line experience
- Exposure of working to SLA's and KPI's
- At least 2 years IT support experience
- Networking knowledge covering LAN / VLAN / WAN technologies
- Printer installations
- Pragmatic approach to problem solving
- Experience of dealing with telecommunication systems

Desirable qualifications:

- ITIL Certified
- HP Certificate
- Microsoft qualifications
- Experience in a law firm or service sector industry

If you have the relevant skills, please apply or alternatively contact Reece Jones on *************