Customer Service Coordinator

Recruiter
Tirebuck Recruitment
Location
Warwickshire
Salary
£19,000 per annum
Posted
04 Sep 2017
Closes
22 Oct 2017
Contract Type
Full Time
Job Title: Customer Service Coordinator
Contract: Permanent
Hours: Full Time
Salary: £20K
Location: Warwick

We are currently recruiting for a Customer Service Coordinator for our prestigious client based in Warwick. This is a fantastic opportunity to join a successful and reputable organisation in a busy and varied role.

Key Duties:

- Receive customer enquiries via incoming calls and emails; take ownership and manage the enquiry through to completion.
- Administer all paperwork relating to customer accounts, including finance documents and agreements.
- Liaise with the wider sales team, helping to provide support and resolve queries.
- Maintain strong relationships with customers and staff across all levels of the business, to deliver accurate reporting and maintain optimum levels of customer service.
- Contribute to the development of processes within the team."Monitor stocking facilities across the business.

Skills, experience and qualifications required

- An excellent communicator with the ability to communicate clearly.
- Exceptional customer service skills and strong attention to detail
- A fast worker with the ability to prioritise a demanding workload.
- An excellent listener with the ability to offer effective solutions.
- A proficient user of Microsoft Office.

This is an excellent opportunity for a candidate with a strong customer-service focus to join a successful and friendly organisation. The company offers excellent working conditions including an onsite gym and canteen plus excellent benefits.

If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position.

Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd.

Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.