IT Support Officer

Recruiter
networx
Location
Stafford
Salary
24000.00 GBP Annual
Posted
06 Sep 2017
Closes
04 Oct 2017
Contract Type
Permanent

IT Support Officer

Stafford

Salary up to GBP24,000 per annum

Permanent, 37 hours per week

Our client has ambitious plans to build more homes and provide even better choice for their customers and communities.

Responsibilities:

They are currently seeking an IT Support Officer to provide high quality IT support to business and staff. This will include providing hardware, network and application support to users of the computer systems, as well as carry out operational and housekeeping duties that maintain availability of IT services. To be the first point of contact for the IT Service Desk, ensure that all user enquiries and support requests are accurately recorded, prioritised and responded to appropriately and professionally in accordance with agreed service standards.

Requirements:

  • Experience with supporting technical setups and addressing issues that arise across hardware and software platforms

  • Professional IT Qualification, HND/HNC, MCITP/MCSE or equivalent

  • Able to work on own initiative and to tight deadlines

  • Ability to convey technical matters in a non technical way to customers of the IT Service