Telecoms Engineer

25000.00 - 30000.00 GBP Annual + GBP25000 - GBP30000/annum
06 Sep 2017
04 Oct 2017
Contract Type
Telecoms Engineer-J8141
Day shift
GBP25,000 - GBP30,000 a year
Company car, mobile and laptop + benefits

The roles responsibilities include:
?? Installing telecoms equipment in various locations.
?? Liaising with support providers.
?? Delivering connectivity & cable solutions nationally to existing and new clients.
?? Helpdesk remote support, by email and telephone.
?? Logging and resolution of a wide range of second line support queries to a varied base of small and medium-sized businesses.
?? Proactive client monitoring, routinely resolving day-to-day admin tasks.
?? Onsite support, and new installations where required.
?? Giving best practice advice.
?? Development of in-house process documentation and knowledgebase.

The candidate will have the following experience;
?? Excellent telecoms generalist with several years experience.
?? Customer service skills.
?? Up-to-date experience with current Panasonic Systems and technologies.
?? Break/fix working knowledge of Panasonic Systems.
?? Experience of CTI, SIP, IP, VoIP, Hosted telephony, Connectivity (Broadband etc) and Routers is preferable but not essential.
?? To be experienced in the design, installation, testing and maintenance of CAT5e, CAT6, and Cw1308 cable schemes.
?? Experience of new equipment installation at clients premises.
?? The ideal candidate will have advanced knowledge of telephony and the technology market.
?? To be experienced in the configuration and maintenance of Draytek routers.

Additional experience that would be an advantage to your application
?? To be also experienced in the installation and maintenance of;
?? NEC
?? BT Norstar/Meridan
?? To be experienced in the configuration and maintenance of VoIP solutions.

The company
The company are a Coventry based family run telecommunications business with large future growth plans

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