Call Centre Agent - Erdington
Permanent Full Time/Shifts
Salary: £18,800 per annum
Our client located in Erdington is seeking to recruit a Call Centre Agent to join their friendly team.
The role will involve:
- Taking inbound calls
- Logging information onto the system
- Delegating engineers
- Liaising with clients to keep them updated
Shifts will be announced 6 weeks in advance and you would be required to work and are mainly day time shifts6am - 3pm and 9am - 6pm but will also include 6 night shifts per month plus some weekend working.
The position also offers a nice working environment, a personal development programme and career prospects.
The ideal candidate:
- Excellent written and verbal telephone manner
- Accurate and timely data entry skills
- Previous experience in a Call Centre/Customer Service role
- Flexible availability
If this role is of interest to you please apply in confidence by sending your CV to Philippa.
PLEASE NOTE WE CAN ONLY RESPOND TO SUCCESSFUL CANDIDATES WHICH WILL BE WITHIN 48 HOURS OF YOUR APPLICATION. THANK YOU.