Service Delivery Co-ordinator

Office Team
£17k - £19k pa
05 Sep 2017
28 Sep 2017
Contract Type
Full Time
Robert Half is recruiting for a Permanent Service Delivery Co-ordinator for a Global Consulting Organisation in Birmingham City Centre

We are seeking a Service Delivery Co-ordinator on a permanent basis to join a fast paced team and this will suit someone who is forward thinking, ambitious and a self-starter.

Key Responsibilities:

- Deliver correct skills and personality match in line with client requirements
- Deliver to deadlines and prioritise frequently
- Clear and open communication with sales/ Business Development team/manager
- Source and attract relevant candidates for live roles and future pipeline of roles
- Create an organised 'bank' of suitable potential candidates and create long term working relationships by giving a high level of communication and service
- Write and advertise job roles - making sure they maximise their return on investment
- Interview and meet with suitable candidates to assess their suitability using competency based interview techniques
- Check compliance and maintain and manage the risk management aspect for the team for compliance
- Deliver candidate attraction focused planning and demonstrate execution of this plan
- Meet and exceed KPI's relevant to the Service Delivery Function on a regular consistent basis
- Develop templates and processes that contribute to the success and delivery of the provision of staff to our clients
- Create and deliver a marketing / attraction strategy over time
- Contribute to the success of the 'brand' of the operational division - providing excellent internal and external professional support

Personal Attributes:

- Self-managing and proactive with a 'can-do' attitude
- Strong attention to detail
- Organised and planned approach
- Solution seeker with strong initiative
- Excellent IT and Microsoft office skills
- Process orientated
- Able to work under pressure regularly and thrive under it
- Ability to re-prioritise very quickly based upon new demands
- Excellent communication and customer service skills
- Excellent telephone manner
- Confident and professional face to face
- Positive, balanced and consistent approach to work delivery and communication
- Demonstrate a measured and positive leadership approach by leading by example

Hours of work - 8.15am - 6.45pm

Onsite free access to gym, beauty rooms and coffee shop

Salary £17-19k + OTE bonus

Car allowance of £4200 achievable within 6-9 months added to basic

Immediate start or within one month

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.

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