Logistics Customer Services Co-ordinator (German speaking)
A Freight Forwarding & Logistics Company in Staffordshire require a German speaking Customer Services Co-ordinator to act as a main point of contact for their automotive clients.
Key areas of responsibility:
Main contact between the company and automotive customers predominately in Germany
Main contact between the company and other partners and depots within Europe
Obtaining updates from hauliers that are delivering goods and dealing with any arising issues
Booking timeslots for deliveries into plants using customers portal
Dealing swiftly and precisely with any customer queries or problems
Ensuring that deliveries into the plants run as smoothly as possible and are on time
KPI data collection for delivery times
Skills/ experience required:
Excellent organisational skills, and an ability to work under pressure and within a timeframe
A general overall knowledge of the basic windows packages, and the ability to learn quickly the web portals of the clients
Be a confident and sharp witted individual, but with an ability to be a member of a team, working in conjunction with fellow colleagues
Knowledge of the automotive manufacturing industry is a preference. Much preferred is the ability to be pro-active and be prepared to react to ever changing requirements
Fluent German and English language skills are essential for this position
The working hours are 08:30-17:30 with an hour lunch break, Monday to Friday. Working hours could start earlier if preferred.
Salary negotiable, cGBP18k per annum
Flame Recruit is a highly motivated recruitment company who has over 20 years of experienced consultants working within the business and prides itself by offering a personalised high quality service. We specialise in vacancies within the Removals, Relocations and Fine Art industries worldwide. Here at Flame Recruit, we work within all disciplines of the removal sector, including the Domestic, Office & Commercial, Corporate and International moving markets.
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