Shared Service Administrator
The Adecco Group are hiring a customer focused Administrator to join our friendly Finance Operations team based at Birmingham Business Park.
We are ideally looking for an immediately available applicant with both customer service and Administration experience.
You will be responsible for providing administrative support and your duties will include:
- Accurate data entry onto the in-house pay and bill systems
- Updating systems and database housekeeping
- Completing accounts reconciliation
- Contractor Portal management
- Dispatch of sales invoices with all relevant and required back up
- Query resolution within agreed time frame
- Dealing efficiently with internal and external customers both over telephone and by email
- Logging all activities on in house system
- To ensure all allocated Standard Operating Procedures are up to date
- Participation in Problem Solving sessions
- Process confirmation to ensure high level of accuracy
- Update skills matrix with new skills gained
- Training plan management
- Supporting in other teams where needed
- General administration tasks when required
The ideal candidate will possess the following:
- Available immediately
- Customer service and administration experience
- Strong literacy and numeracy skills
- Excellent written and verbal communication
- Strong attention to details
- Able to plan and organise
- Adaptable and flexible
- Able to problem solve
- Team player
This opportunity will be based at Birmingham Business Park. To be considered, please apply today!
The Adecco Group are an equal opportunities employer.