Call Centre Team Manager - Kenilworth LB

Recruiter
Hollyfield Personnel
Location
Kenilworth
Salary
25000.00 GBP Annual
Posted
08 Sep 2017
Closes
06 Oct 2017
Job Type
Manager
Contract Type
Permanent

Do you have experience in leading and managing a team?

Our highly established client based in Kenilworth, Coventry are recruiting for Call Centre Team Managers to join their team on a permanent basis due to expansion and growth in business.

Duties Include:

  • Managing a team and providing support
  • Setting and meeting targets
  • Handling customer complaints
  • Assisting with coaching and development to maximise performance
  • Motivating the team to to achieve targets
  • Providing support and assistance for the team to help develop skills and knowledge
  • Taking ownership of the team
  • Working closely with other managers
  • Adhering to company policies and procedures

Experience Required:

  • Previous experience in managing and leading a team
  • Good communication skills
  • Ability to multi-task
  • Ability to prioritise work load
  • Working in a fast pace environment

Hours:

37.5 hours a week between the hour of 8am-8pm including weekends on a rota basis

Salary:

GBP25,000 Per Annum

***Please note due to high volume of applications if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful***