Operations Assistant

Recruiter
Penns Personnel
Location
Warwickshire
Salary
18000.00 GBP Annual
Posted
08 Sep 2017
Closes
22 Sep 2017
Contract Type
Permanent

Operations Assistant | Coleshill | GBP18K - GBP21K

Penns Personnel are recruiting for an Operations Assistant to join their clients expanding team in the logistics department.

THE COMPANY & BENEFITS

Our client, a fast growing business who work in the transport sector offer excellent benefits including BUPA health care, life insurance, free onsite car parking, 28 days holiday (inc bank holidays).

THE HOURS & SALARY

10am - 7pm Monday - Friday [42.5 hours per week]

GBP18K - GBP21K Dependent on experience

THE ROLE

  • Duties include, but are not limited to:To ensure all designated daily transport administrative tasks are executed accurately and in a timely manner
  • To continually improve the overall customer service experience to ensure excellent customer service is provided to all customers at all times.
  • Accurately input orders onto the transport system(s)
  • Setting up rate cards for new customers on the transport system
  • Produce labels for pallets
  • Scanning PODs
  • Debriefing drivers and handling daily paperwork from drivers, run sheets, etc.
  • Liaise with all customers on a daily basis, dealing with all operational queries. All incoming telephone calls to be answered within specified timescales
  • Proactively manage the customer's needs, ensuring that all time critical or sensitive deliveries are made on time, whether through the network or using our own vehicles

THE IDEAL CANDIDATE

  • Excellent customer service skills
  • Sound commercial insight
  • Good team skills
  • Problem solving skills
  • Ability to multi task
  • Ability to work well under pressure
  • High degree of computer literacy
  • Knowledge of systems such as Sterling Transport system, Pallet Network system, Google Mail & Drive ideal but not essential

If you have the relevant skills and experience and would like to be a part of this growing company, please apply today to avoid disappointment.