Fraud Team Leader 12 Month FTC

Recruiter
FIS Systems Limited
Location
Birmingham
Posted
07 Sep 2017
Closes
08 Oct 2017
Contract Type
Full Time
Assisting with management of and liaising between all financial crime management and operational teams.

Working with the team and various external departments and clients to ensure an excellent service provision following our best practice and contractual requirements.

Bringing fraud and chargeback expert knowledge to ensure team understanding and to assist with coaching and team development.

Review of regular management information to identify potential issues relating to fraud instances, resourcing and workload allocation and to adjust resource accordingly.

To ensure the Fraud Manager is fully briefed on issues or concerns relating to the team activities.

Engaging with the Client (the FI's). For example; Informing the FI's of the status of a case or responding to client queries.

Engaging with the authorities regarding fraud reports

Potential discussions with the Client (the FI's) executives. For example; Discussing processes, presenting at workshops and providing responses to bespoke queries

Close interaction with FIS project teams regarding new client implementations and bespoke requests

Liaise with FIS People Office in relation to changes in FIS policy, recruitment and staff meetings