1st/2nd Line IT Support Technician (SQL)

Recruiter
Watson HR
Location
Holberrow Green
Salary
£20,000 per annum
Posted
07 Sep 2017
Closes
22 Oct 2017
Contract Type
Full Time

Must be able to drive and have own transport. A Trainee will be considered.

Our client is well known in their industry for providing first class support to their clients. They are looking for a IT Support Technician to join their friendly team.

Main Role

  • • Prioritising, troubleshooting and resolving customer issues.
  • • Logging incidents in detail, keeping records updated and documenting resolutions.
  • • Preparing and setting up new data onto internal systems.
  • • Installing and upgrading existing customer systems.
  • • Supporting internal staff with desktop support issues.
  • • Escalating and reporting issues.

Main Skills and Experience

  • Great verbal and written communication skills
  • Strong analytical skllls
  • Background or knowledge of IT systems and computers
  • Basic MS Windows and MS Office
  • Passion for computers and IT.

Benefits:

  • A comprehensive training programme and continued development opportunities.
  • A fantastic working environment and atmosphere.
  • Friendly and helpful colleagues.
  • A permanent position for the right candidate.
  • After training, there may be the introduction of a subtle shift pattern.

Experienced preferred, however if you have a passion or a qualification in IT/computers and have strong problem-solving skills, then please send your CV to Watson-HR who are acting as agents for this role.