Liability Claims Handler

Lawes Consulting Group
£25,000 per annum
07 Sep 2017
20 Oct 2017
Contract Type
Full Time
Job Title - Liability Claims Handler
Contract - Permanent
Salary - £25,000 - £30,000
Location - Stoke
Industry - Loss Adjuster (Insurance, Liability Claims)

The Role:-

Our client, a leading provider of claims solutions to the UK insurance industry, are seeking to recruit an experienced Liability Claims Handler in their Stoke office.

The role will require you to provide a fast and efficient Liability claims handling service for various insurers. You will be providing first line support to policy holders to ensure that that they receive quality customer care and support while dealing with claims and enquires.

Responsibilities will include:-

Determining if a claim is genuine and the appropriate insurance cover is in place;
Handling claims in line with client specifications and the appropriate service standards while providing a high level of customer care;
Provide technical support (when required) to policy holders to ensure their claim is handled in the most effective way;
Build relationships with external clients;
Work with loss adjusters, insurers, brokers, underwriters and suppliers;
Making decisions on liability
Advise clients and policy holders on insurance issues in general;
Ensure key performance indicator targets are reached and maintained;
Negotiating settlement of the claim.

Role Requirements:-

Experience handling liability claims from cradle to grave including injury.
Knowledge of how to value an injury claim.
A high level of computer literacy is essential together with good interpersonal skills and the ability to manage your own workload.
All candidates are required to have 4 GCSEs, grades C and above (inc. Maths and English) or an equivalent qualification.

If you have the relevant experience or know someone that does please contact us now on or email us at

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Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.