IT Support Technician

Arden Personnel
Holberrow Green
£22,000 per annum
07 Sep 2017
20 Oct 2017
Contract Type
Full Time

IT Support Technician

Redditch • £22,000 – £24,000 • Permanent

  • Exciting new opportunity to join a well-established company.

Arden Personnel are currently recruiting for an 1st/2nd line IT support technician who will have the following responsibilities;

  • Prioritising, troubleshooting and resolving customer issues
  • Logging incidents in detail, keeping records updated and documenting resolutions
  • Preparing and setting up new data onto internal systems
  • Installing and upgrading existing customer systems
  • Supporting internal staff with desktop support issues
  • Escalating and reporting issues

The Successful Applicant

To be considered for this IT Support Technician role you will need to;

  • Have excellent verbal and written communication skills
  • Be polite, punctual and professional
  • Have strong analytical skills
  • Possess basic IT knowledge (MS Windows, MS Office)
  • Have at least basic knowledge of MS SQL
  • Be very willing to learn new skills and acquire new knowledge
  • Having an existing knowledge of supply chain is desirable, but not essential

What’s on Offer?

As an IT Support technician you will receive;

  • Hours of work: (Mon – Fri) 7.00 am – 3.30 pm or 8.00 am – 4.30 pm
  • A comprehensive training programme and continued development opportunities
  • A fantastic working environment and atmosphere.
  • Friendly and helpful colleagues
  • A permanent position for the right candidate
  • After training, there may be the introduction of a subtle shift pattern

Apply for this role