Call Agents - Kenilworth

Expiring today

Recruiter
Hollyfield Personnel
Location
Kenilworth
Salary
7.20 GBP Hourly
Posted
09 Sep 2017
Closes
23 Sep 2017
Contract Type
Permanent

Our fantastic client is forever expanding and looking for a number of staff to join them on a Temporary to Permanent basis. This is a fabulous opportunity, if you believe you meet the criteria below please do not hesitate to apply!

Duties Include:

  • Dealing with general customer service enquiries
  • Investigate and identify root causes for customers and resolve complaints
  • Liaising with departments to create the best solutions for customers
  • Providing a consistently good level of customer service within a timely manner and within SLA's
  • Receive and make calls in a professional manner

Skills/Required Experience:

  • Exceptional communication skills both written and verbal
  • Ability to solve problems
  • Handle complaints professionally
  • Able to handle inbound and outbound calls
  • Good negotiation skills
  • IT literate
  • Ability to work in a fast paced environment
  • MUST BE A DRIVER DUE TO LOCATION

Working hours:

Full Time and Part Time hours available

Salary:

GBP7.20-GBP7.50 per hour rising to GBP17,000 after 8 weeks

This is a FANTASTIC opportunity. Please apply or contact Hollyfield Personnel if you believe this role is for you!

***Please note due to high volume of applications if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful.***