Customer Service Operative

Workforce Staffing Ltd
£7.50 p hour
08 Sep 2017
23 Sep 2017
Contract Type
Full Time
Hours: Friday 8am - 5.30pm Monday - Friday
Duration - Temporary Position for 6 weeks

We are currently recruiting for an experienced Customer Service Contact Centre team member to join our Client a Blue chip company asap

Day to day duties will include the following:

. To ensure all communication with customers is in a professional and timely manner and resolved to the customer's satisfaction using the appropriate channels
. Develop a full understanding of the services and products
. Arranging delivery and collection items for customers
. Responding to emails internal and external
. Answering a high volume of calls and dealing with queries

As a person you will need the following qualities and experience:

. Previous customer service experience required along with experience of working with a call centre is ideal
. Knowledge of excel
. Excellent telephone manner

WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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