Digital Programme Controls Officer
Npower is one of Britain’s leading energy companies supplying energy to around 5.1 million customers, , and is part of the Innogy group, one of Europe’s leading electricity and gas companies but the real energy behind our business is our people. Together, their energy helps us deliver more efficient technologies and light up our customers' lives. That's why we help power their careers with excellent training, opportunity and rewards.
The overall purpose of the Digital Programme Controls Officer is to provide programme management and governance support within the Digital team. They will act as an ambassador to the PMO Manager to ensure control and order is in place within the digital change process and Programme Office best practice is adhered to.
The scope of change extends across the npower business i.e. Domestic, nBusiness, Business Solutions and Energy Services business areas that are impacted by the Digital Strategy that is in place to deliver the changes required to digitise the whole business. Change initiatives will include Projects, Programmes, and Portfolios of both strategic and tactical changes.
The Digital Programme Controls Officer will work alongside the Digital PMO Manager and Project Managers in the management and delivery of the change through the change governance process to time cost and quality constraints. They will support the Digital PMO Manager to ensure projects and programmes are articulated, recorded and managed in accordance with the Change Plan, Change Lifecycle, and established governance and quality standards. They will co-ordinate, collate and analyse project and programme information and reports, monitor and report risks, issues and assumptions, and develop and manage plans and dependency logs in conjunction with the Project Managers and planners, to reduce risk and optimise the chance of successful delivery. They will also play a key role in financial forecasting and management, benefits forecasting and tracking, stakeholder engagement and communications, as well as supporting key programme meetings and governance forums
Skills & Experience
Understanding and extensive practical experience of change design and delivery disciplines, industry standard methodologies and associated processes including Portfolio, Programme and Project management methodologies, coupled with an awareness of the design phase and release management activities.
Relevant qualification in project/programme management or PMO support (Prince2, MSP, P3O Practitioner, ISEB Diploma in Programme and Project Support Essentials) or extensive relevant experience in a complex change environment
Experience of communicating and establishing processes, standards, tools and ways of working
Particular demonstrable experience and expertise in relation to governance, Programme and Project controls, tools, standards and processes
Highly developed Stakeholder Management and Interpersonal Skills. Proven track record in building and sustaining productive relationships with senior stakeholders - capable of influencing at different levels of the organisation.
High level of PC literacy (including MS Project Planning), excellent written and oral communication skills, and a high standard of accuracy and numeracy.
Astute, organisationally aware, with experience of working in a complex business environment.
Sound analytical skills, capable of clearly identifying and solving problems proactively
Highly organised with a structured but pragmatic and, where needed, flexible approach in order to ensure deadlines are achieved.
Service focussed, embraces change, and proven success in driving performance and working with colleagues to identify ways of achieving improved results.
Evidence of successful achievement of role objectives by demonstration of critical behaviours
Why Work For Us
As well as a competitive salary and impressive benefits package you’ll also get the opportunity to really shape the future of our business. Along the way we’ll give you all the support you need to develop your skill set and achieve your long term ambitions.
npower is one of the UK’s biggest energy suppliers.
We supply gas and electricity to millions of homes up and down the country, So when you switch on the light, take a shower, or simply have a cuppa, you’ll know you can rely on us. We’re also here for you when your boiler needs servicing or repairing. We offer competitive tariffs that save you money and we’ll tell you when you can save even more. It’s all part of how we stand up for customers every day at npower. We stand up for the community too. We’re proud to have been a partner of Macmillan for 12 years raising over £3.5m. We’re also one of only a handful of UK companies to have been awarded the Carbon Trust Triple Award for sustainable management of energy, waste and water.
Please apply online by selecting the 'Apply' button and uploading your CV directly. Applications will only be accepted via the ‘Apply’ button.
Agencies: We operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to .