OSS Architect

Recruiter
Anonymous
Location
Warwickshire
Salary
Competitive
Posted
10 Sep 2017
Closes
08 Oct 2017
Contract Type
Permanent
Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are telent have enabled the technology to make this happen.

Key Objectives:

* To be responsible for specifying, delivering and supporting network management application solutions for transition, transformation and business as usual activities
* To lead a team of Application Specialists and Business Analysts
* To manage 3rd party suppliers including specification of requirements, product selection, technical liaison, technical compliance, inter-dependencies between suppliers, testing, scoping of support contracts and transfer into operations
* End to end responsibilty for the specification, design, configuration and deployment of the solutions, including all technical documentation, statements of work, process maps, handbooks, user guides, training and successful transfer into operations.
* To ensure that the solutions include the requirements of other in scope deliverable areas and that the solutions are fully integrated with the other deliverable areas
* To liaise with the customer and project team to ensure that the solutions satisfy the contractual requirements
* To develop a strong understanding of the business and its operational requirements to advise the customer and project team on best practices

Deliverables include:

* Management of team of Business Analysts and Application Specialists
* Delivery of systems and applications which will include the following functionality
o Network Event Management
o Network Performance Management
o Network Discovery
o Network Topology Management
o Fault and Statistics Management
o Reporting
o Element Management
o Asset and Configuration Management
o IP Address Management
* Creation of business process and requirements documents
* Creation of technical specifications, logical and physical designs, and statements of work for delivery by 3rd party application providers.
* Creation of data models
* Configuration of systems, reports and interfaces
* Migration of legacy systems into transformed environment
* Provision of all contractual documents required by the customer for the application environment
* Delivery of the 3rd party applications and technical management of sub-contractors
* Managing the Unit, System and User Acceptance Testing activities
* Managing the go-live and change management processes and ensuring compliance with the customer's acceptance processes
* Application patching and upgrades in accordance with the change management process
* Transition of applications and systems into operational service

Experience:

* In depth experience of delivering and supporting network management applications within a regulated customer facing environment
* Integration of network management applications into service management applications and element managers which are reporting events from network devices.
* Management of 3rd party application providers for the delivery of professional services engagements
* Deployment of application integration products
* To be able to demonstrate an active interest in keeping an upto date knowledge of applications.
* Creation of clear and concise documentation

Skills/Qualifications:

Essential:

* A computing, technical or business degree or equivalent experience.
* Excellent communication skills
* Ability to describe complex solution simply in a non technical manner
* Strong technical knowledge across all components of ICT (computing systems, network and application technologies)
* Excellent financial appreciation and total cost of ownership for solutions
* Experience of delivering in a service managed environment with multiple ICT partners
* Knowledge of ITIL processes & procedures and project management processes
* Customer focused to ensure that business requirements and expectations are effectively managed, and incidents & problems are resolved in a timely manner

Desirable:

* Experience of all aspects of ICT management (business management, service delivery, project delivery
Behavioural Requirements
* Ability to lead and provide direction to a technical team of Business Analysts and Application Specialists
* Team working to consolidate knowledge, requirements and solutions to deliver the best team result.
* Analytical and creative ability to develop logical and innovative solutions to complex problems.
* Self-motivated and results orientated to see complex problems through to a solution.
* Able to relate to end users, business managers, developers, and other team members.
* Ability to adapt to new circumstances, work under time pressure, learn quickly and capture requirements rapidly
* Maintain a flexible attitude to the tasks assigned

Excellent employee benefits:

telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:
* 33 days holiday, including public holidays, plus the option to buy or sell five days each year
* Company pension scheme
* A range of family friendly policies including childcare vouchers
* An employee-funded car leasing scheme
* Occupational health support
We reserve the right to close this vacancy once we have received sufficient applications.

telent is an equal opportunities employer and is committed to diversity and inclusion