TECHNICAL SUPPORT MANAGER - URGENT

Recruiter
Concept Resourcing
Location
Telford
Salary
£25k - 28k per year
Posted
09 Sep 2017
Closes
20 Sep 2017
Contract Type
Full Time
TECHNICAL SUPPORT MANAGER - URGENT

An experienced Technical Support Manager is urgently required to join an expanding client in Telford.

The successful candidate will be responsible for managing a small team, but will be expected to remains hands-on technically when required.

Key Responsibilities:-

- Manage day-to-day activities of a small support team
- Perform hands-on technical work as and when required
- Ensure SLAs are adhered to
- Attend customer service reviews
- Deal with customer complaints

Required Skills:-

- Strong background within IT support
- Experienced in a team leading/managerial position
- Strong hands-on technical skills
- Experienced supporting Windows and Unix platforms.
- Strong networking and desktop support experience
- Excellent communication skills
- Full driving licence

If you're an experienced Technical Support Manager looking for a new challenge in a dynamic and expanding market leader, then apply today for immediate consideration.