Customer Assistant - Join our Talent Pool including Birmingham, Wolverhampton and Coventry
Give our customers the VIP treatment
Virgin Money is on a journey to make banking better. Like all Virgin companies, Virgin Money was launched to give customers a better deal. In today’s busy world our customers tell us that’s why they choose to deal with Virgin rather than anyone else.
Our customers love the personalised and special service they receive from us, and when they step into one of our brilliant stores you’ll be the first person they see. By giving them an incredible experience, you’ll help make our customers love us. We’ll make sure you’ve got all the tools you need to deliver that wow factor.
We’re looking for people who can hit the ground running to join our talent pool for future job opportunities in and around Birmingham, Wolverhampton and Coventry. This is an opportunity that will utilise your existing Customer Service experience and people skills - so face-to-face customer service experience is a must. If you have a passion for creating world class experiences for customers and get a buzz from making people better off why not join our talent pool. You’ll need to be happy to work flexibly, including some Saturdays. And you’ll be up for working in a busy yet fun environment, happy to meet every customer and have a brilliant conversation the minute they walk through the door.
On our journey to make things better, we never stop looking at how every bit of banking works, including how we reward our people. Our package rewards excellence, protects health and wellbeing and is always fair and competitive.
What to do next
Think you’ve got the wow factor to delight our customers?
Our aim is to nurture a skilled, diverse and committed workforce where every individual - regardless of background - can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success.
Salary: £16,500 - £22,500 pro rata plus amazing benefits
Hours: Full time and Part time applications welcome (37.5 full time) Hours between Monday-Saturday (9am-5.30pm)
Contract: Permanent /Temporary
If you want to be part of our journey all you need to do is click on Apply below, please include the days /hours you are available on your application if you’re applying for Part time hours.
Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process