Neighbourhood Officer

11 Sep 2017
03 Oct 2017
Public Sector
Contract Type
To provide an efficient and effective local estate management service, including caretaking, cleaning, and maintenance service and supervision of contractors and visual fire risk assessment checks to blocks of flats within the Local Authority. The Neighbourhood Officer will be required to undertake their duties in accordance with both Health and Safety and COSHH Regulations,

Carry out visual checks on communual lighting on a monthly basis and replace defective bulbs in commpliance with Health and Safety Guildlines, changing the times on communal lights in line with seasonal changes.

Check fire alarms in Category 1 blocks on a weekly basis and all other communal alarms on a monthly basis and report any repairs.

Carry out fire risk assessments to communal areas any follow the legal removal of items process that has been developed and ensuring that the process is followed correctly from start to finish.

Monitor Contractors providing estate services, including window cleaning, communual cleaning, grounds maintenance etc, inpecting materials and standards of work to ensure compliance with the relevant specification and taking appropriate action to resolve problems.

Check the security of Council Property within the Estate, such as electric cupboards and dri-risers etc , taking appropriate and immediate action to resolve problems.

Carry out emergency cleaning as the need arises to resolve problems in communal areas.

Carry out ad-hoc communal garden maintenance and litter-picking at Sheltered Schemes, blocks of flats and other communual areas are required.

Carry out small repairs and handyman duties to properties designated for older people and at Sheltered Scheme e.g changing lightbulbs, checking trip switches.

Input repairs required to communal ares onto the MIS computer system and be able to use the office suite of programmes including word, excel, outlook etc.

Work in close liaison with the Tenancy Team and the Housing Support Team to ensure that we deliver a 'one conversation' service to tenants and leaseholders, in order to ensure that tenants and leaseholds receive an effective andf efficient customer service, wherever possible at the first point of contact