Service Delivery Coordinator

11 Sep 2017
18 Sep 2017
Job Type
Contract Type
Service Delivery Coordinator Salary: GBP25k + 20% bonus paid quarterleyWorkings hours: mon-fri 8.30-5pm 1 hour lunch.Parking on site.Recruiting Consultant- Kimberley TannerOverview of role The role will play an integral part across strategic clients in providing excellent candidate and client service and support.Key ResponsibilitiesThe role will have four clear elements:Contractor management - This involved the full lifecycle of candidate engagement after they have accepted an offer. The team managing internal portals/HUBS, generating extension reports, managing system changes for extensions and raising paperwork and processing exit interviews. You will also be the first point of call for contractor issues and ensuring the off-boarding process is followed and completed. Client Management Supporting the Service Delivery Team in managing the client relationship and helping to track/record progress against clear and defined SLAs and KPIs Reporting/MI & Systems Management Taking ownership of reports and MI as required by the client and Service Delivery Team ensuring all information is kept at 100% accuracy. Being responsible for the ATS (Taleo), fully managing the data/information is kept up-to-date and supporting the Service Delivery Team with events and building a social media presence for the client. Whilst we would love to get back to all applicants, due to the volume of entries if you haven't had a response following your application within 3 working days unfortunately you have not been successful.Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer