DfT/777/17/VCA Technical Support Engineer

Vehicle Certification Agency
33242.00 - 36565.00 GBP Annual
12 Sep 2017
30 Sep 2017
Contract Type

Do you have extensive knowledge of automotive technology?

We are looking for a Technical Support Engineer to join our Technical Support Group. You will manage a team, monitor workflow, quality and performance against internal targets and customer requirements.

Your key responsibilities will include;
• providing technical interpretations of legislation and answer technical questions from internal and external customers
• managing work of external technical audit panel
• managing auditing and designation of Technical Services both internal and external
• managing external accreditations from Japanese, Brazilian and Taiwanese Authorities
• managing and leading a team, to include staff development and training

About you
You have extensive knowledge of automotive technology, automotive type approval requirements and national, EU and UN automotive legislation. You have a mechanical/automotive engineering degree or a suitable equivalent qualification supplemented by relevant previous experience. You are proficient with word processing, spreadsheet and database usage. You have the ability to adapt to changing demands and delivery times. You have previous experience of providing excellent customer care.

About us
We support operations branches by responding to technical questions from both internal and external customers. We provide where necessary technical interpretations to be included in VCA's technical library Vista. We carry out the technical audits for both VCA's global offices and VCA's appointed technical services and provide support in gaining and maintaining VCA's accreditation as a technical service for overseas authorities.

Valid full UK driving licence

Mechanical/automotive engineering degree or suitable equivalent qualification supplemented by relevant experience


We'll assess you against these competencies during the selection process:
  • Making effective decisions
  • Delivering at pace
  • Science and Engineering - Understanding and Complying with Statutory Requirements and Standards
  • Science and Engineering - Securing, Maintaining and Developing Relevant Technical Expertise

Civil Service Competency Framework


Civil Service pension schemes may be available for successful candidates.

Besides the rewarding nature of the job itself, the benefits that come with it are excellent. The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements. You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know


Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
You should use the Civil Service Competency Framework, referring to the relevant competency definitions for the grade advertised. The Indicators listed on the attached document have been identified as most appropriate; please ensure that the evidence in your application meets the requirements of the role.

Applicants should also use the attached additional competency framework and refer to the competency definitions within.

If invited to interview, this may consist of a range of question types. These could include questions about your strengths or how you would respond in any particular situation as well as specific examples of things you have done.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

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