Pension Administrators

12 Sep 2017
10 Oct 2017
Contract Type
Pensions AdministratorMultiple opportunities availableStokeFull-time/PermanentCompetitive Salary & BenefitsCapita Employee Benefits is one of the largest employee benefits consultancies in the UK. A leading provider of pensions administration, employee benefits consultancy and cutting-edge technology, we're a multi award-winning organisation servicing over 1,600 clients and more than 4 million company employees and pension scheme members. We're looking for several Pension Administrators to join us and help us to continue to delight our clients.We are keen to hear from individuals with experience of working in a back-office environment who can work towards metrics in a performance driven environment. Pensions experience would be ideal, however not essential as full training will be given.About the roleThe role will primarily focus on day to day pension's administration tasks, which includes the calculation and award of member benefits. As you progress you will work across a wide range of Defined Benefit (DC) and Defined Contribution (DC) schemes, with involvement in monthly tasks and projects. * Process customer requests such as Quotes, changes to personal details and nominations. * Ensure accuracy and quality of data input. * Understand, build, maintain and enhance customer relationships to improve delivery of the customer experience and to ensure we treat customers fairly. (TCF) * Manual Calculations of benefits the customer will receive such as annual pension etc.About You * Pensions OR Back office processing experience * Ability to work towards performance metrics in a KPI driven environment * A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation * Excellent organisational skills * Strong numeracy and analytical skills * Good IT skills including Microsoft Excel * Minimum GCSE's; English and Maths grades A-C / A Level grades or equivalent About Capita | Employee BenefitsCapita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.What's in it for you?At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary, we also give you 23 day's holiday increasing with length of service to 27 days, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.What we hope you will do nextHelp us find out more about you by completing our short application process - click apply now.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.Listen | Create | Deliver Follow Capita on Capita on Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check