Service Team Manager

13 Sep 2017
09 Oct 2017
Job Type
Contract Type
An opportunity has opened up for an experienced, highly motivated and customer orientated Service Team Manager to supervise and ensure the efficient operation of a small Workshop Team to meet and exceed customer expectations and maximise workshop profitability.

Hours & Salary

Salary negotiable depending on experience.

Hours of work will commence 8.00am to 6.00pm Monday to Friday.
You will also be required to work 8.00am to 2.00pm on a Saturday rota.

Dealing on a day-to-day basis with customers and liaising effectively with the Customer Service Controller and Parts Department if you can answer "yes" to all of the following questions then you should be talking to us:

• Are you totally customer focussed?
• Are you team player who is well organised and process orientated?
• Are you able to use workshop loading to achieve the highest level of efficiency?
• Are you able to communicate with Technicians on a technical basis and relay this to customers in understandable terms?
• Can you demonstrate your selling abilities to promote Service Plans, Accessories, Tyres and additional work required?
• Are you computer literate with knowledge of kerridge, DMS or similar?
• Can you demonstrate your previous experience within a Service Advisor or similar role within the motor industry?

How to Apply:

If you feel you have all the above skills and experience please apply by submitting your CV on line and in absolute confidence ensuring we have all your contact details including mobile telephone number and personal
email address.

We never forward CV's to clients without having fully gained your permission to do so.

Should you not have been contacted within 5 days you can assume on this occasion you have been unsuccessful.

JRB are a specialist automotive recruitment agency in the UK and as such we offer a GBP50 candidate referral scheme; if you know a friend or colleague that has the required skills and experience for this or a similar vacancy please forward their details to us or ask them to contact us and give your name