Customer Service Administrator

Recruiter
Proactive Personnel Limited
Location
Telford
Salary
£16,000 - £18,000 per annum
Posted
12 Sep 2017
Closes
14 Oct 2017
Sector
Engineering
Contract Type
Full Time
Do you want to work within a growing and prestigious Telford business? If you are a forward thinking Customer Service Administrator seeking a busy challenging role then please apply now!

The Customer Service Administrator Job Role:

- Taking incoming calls from customers who have issues / fault with there products and services.
- Taking ownership of these issues and managing the customer journey through to resolution.
- Liaising with Engineers and internal teams.
- Ensuring customers are kept up to date via email and telephone.

Requirements:

- A proven background in Customer Service is ESSENTIAL.
- The ideal candidate must be able to work on their own initiative.
- Being able to multi task and work to strict deadlines.
- Must have excellent PC skills and attention to detail.
- Own transport would be preferred.
- You must be able to work within a busy and challenging environment.

The Package:

- A annual salary of £16,000 - £18,000 per annum.
- A Temporary to Permanent contract.
- Working within a large and expanding company.
- Hours of work 9am - 5:30pm.
- Free onsite parking.

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