IT Site Service Technician

Sanderson Recruitment
£25000.00 - £27000.00 pa
12 Sep 2017
19 Sep 2017
Contract Type
Full Time
Position: IT Site Service Technician

Location: Birmingham

Salary: £25-£27,000

A renowned legal firm is looking for an IT Site Service Technician based in Birmingham. This role has the added responsibility of working on site for one of this firms customers. Only presentable, responsible great communicators need apply. This business is seeking a self motivated individual who wants to achieve personal, team and business goals.

Key accountabilities

- Using the businesses electronic ticket systems and liaising with customers on other sites to provide a resolution.

- Ensuring that all issues and calls that come through are dealt with in a timely manner

- Assisting users with general queries.

- Handling confidential information

- Assisting with new starters and leavers

- Designing, updating and maintaining technical

Skills and experience

- Knowledge of Microsoft Office, Microsoft Word and Active Directory.
- Working knowledge of PC and Laptop hardware disassembly and re-assembly
- Experience of IP telephony
- Knowledge around networks (Citrix and Terminal Server.)

For more information on this role and to be considered please email your CV to ****************************** in the first instance.