IT Service Desk Analyst - 1st Line
IT Support Analyst - 1st Line - Walsall
Up to GBP20,000 per annum
Are you a Service Desk Analyst with 12 months + experience looking for the next step?
My client based in Walsall is currently embarking on a period of growth and as a result is looking for additional 1st Line Support Analyst's to join their growing team.
You will be responsible for providing 1st line IT Support and ensuring customer calls are followed through and completed to the customers satisfaction.
In order to be successful in your application, it's important that you have at least 12 months experience working within an IT Support/Service Desk environment and will be familiar with Windows Genealogy, MS Office, Exchange, Active Directory, Citrix as well as ITSM tools such as Remedy/Service Now.
It's a fantastic opportunity for an ambitious individual that's looking for a new challenge, progression, new technology and to join an organisation that is expected to triple in size over the next 2 years.
If you're interested in this role, please click the link below or contact Denise Gartenfeld. Alternatively, if this opportunity isn't for you but you know somebody who may be suitable, please get in touch with me, as you may be eligible for referral vouchers.
IT Support Specialist/IT Support Analyst/IT Service Desk Analyst/ IT Service Desk/ IT Support Technician