Call Centre Executives - Kenilworth - Drivers only!

Recruiter
Hollyfield Personnel
Location
Warwickshire
Salary
7.20 GBP Hourly
Posted
14 Sep 2017
Closes
12 Oct 2017
Contract Type
Permanent

Are you looking for an exciting career in Customer services?

Hollyfield Personnel are working in close partnership with a rapidly expanding and successful company based on the outskirts of Kenilworth who are currently looking for a number of staff to join their customer service team on a temporary to permanent basis.

*Due to location it is absolutely essential that candidates drive and have access to their own transport on a daily basis*

Duties Include:

  • Dealing with general customer service enquiries
  • Investigate and identify root causes for customers and resolve complaints
  • Liaising with departments to create the best solutions for customers
  • Providing a consistently good level of customer service within a timely manner and within SLA's
  • Receive and make calls in a professional manner

Skills/Required Experience:

  • Exceptional communication skills both written and verbal
  • Ability to solve problems
  • Handle complaints professionally
  • Able to handle inbound and outbound calls
  • Good negotiation skills
  • IT literate
  • Ability to work in a fast paced environment
  • Must be a car driver with access to own transport

Working hours:

Full Time and Part Time hours available between the hours of 8am - 8pm

Salary:

GBP7.20-GBP7.50 per hour rising to GBP17,000 after 8 weeks

This is an amazing opportunity and the company offer an excellent benefits package along with career progression opportunities so please apply now to avoid disappointment!!

***Please note due to high volume of applications we receive if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful.***