Housing Services Team Leader

Recruiter
Niyaa People
Location
Worcester
Salary
30000.00 GBP Annual
Posted
14 Sep 2017
Closes
12 Oct 2017
Contract Type
Permanent
An excellent opportunity has arisen for a Housing Services Team Leader with our client who is a leading provider of affordable housing across the West Midlands and South West regions.

Following a recent restructure a Housing Services Team Leader is now required to lead a team of housing officers that manage tenancy and estate management cases.

Key duties:

? Manage a team of 10 housing officers covering all aspects of tenancy and estate management
? Ensure that a consistently high level of service is provided to all customers
? Conduct monthly appraisals and performance reviews with the housing management team.
? Provide advice and guidance on all aspects of housing services in order to improve service levels

You will also have:

? Leading a team within a generic housing environment is essential
? Excellent understanding of customer engagement and service development/improvement
? The ability to lead by example and provide a thorough housing management service to customers

The successful Housing Services Team Leader will demonstrate a partnership working approach and the passion to successfully lead a housing services team.

In return for your efforts, you will receive an excellent package including competitive salary, up to 25 days holiday, pension scheme, as well as a real focus on personal development and training. This is an exceptional opportunity for an individual who wants to develop and push themselves within a leadership role.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

For a more comprehensive list of our temporary and permanent vacancies, please also visit us at or contact us on .