IT Support Analyst

Robert Walters Plc
£18k - £21k pa
13 Sep 2017
22 Sep 2017
Contract Type
Full Time
A market leading Microsoft Gold Partner based in Tamworth, which specialises in providing technical services and solutions to a diverse customer base are now looking to expand the support services team and hire an IT Support Analyst.

As an IT Support Analyst you will provide high quality support across a range of products and services.

IT Support Analyst : Role Duties

- Point of contact for incidents
- Escalate high priority requests
- Identify and manage escalated incidents
- Infrastructure and Administration
- Provide updates and detailed product release information

IT Support Analyst : Technical Requirements

- Microsoft Windows
- PC / Desktop / Laptop - Support
- Experience of supporting customers

Full training and certifications will be provided

The permanent role for the IT Support Analyst will pay up to £21,000 plus benefits. This is an opportunity to work for a leading technology focused Microsoft Gold Partner that has experienced growth year on year.

If you feel you have the skills to meet the requirements, please contact Ajay Hayre on ************* and apply with an updated CV.