Dealership Service Manager

Recruiter
Auto Skills UK
Location
Worcester
Salary
30000.00 GBP Annual
Posted
15 Sep 2017
Closes
13 Oct 2017
Sector
Charity
Job Type
Manager
Contract Type
Permanent

Dealership Service Manager
Salary: Upto GBP40,000pa including OTE/BONUS
Location: Worcester

Our Client based in Worcester is looking to employ a Service Manager. You must have previous experience working within a car dealership as a Senior Service Advisor / Service Manager.
Key Job Areas
Talk and listen to customers to build rapport, understand their needs and guide them towards the product/service that will best meet their needs
Provide estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and timescale's involved and setting expectations accordingly
Schedule work to meet customer requirements, taking into account workshop/bodyshop utilisation targets, job complexity and parts availability.
Encourage the sale of genuine parts and accessories whenever possible
Agree vehicle delivery/collection or loan car arrangements
Co-ordinate workshop activity to deliver agreed work
Invoice customer on completion of work
Update customer database to maintain accurate records of work carried out to aid future prospecting
Work with colleagues and other teams across the centre to provide a seamless service to customers
Person Specification:
The successful candidate for this role should:
Have solid Senior Service Advisor / Service Management experience
Be able to demonstrate excellent levels of customer service
Have excellent planning and organisational skills
Possess a full UK driving licence
Our Client based in Chichester is looking to employ a Vauxhall Service Manager. You must have previous experience working within a car dealership as a Senior Service Advisor / Service Manager.
Key Job Areas
Talk and listen to customers to build rapport, understand their needs and guide them towards the product/service that will best meet their needs
Provide estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and timescale's involved and setting expectations accordingly
Schedule work to meet customer requirements, taking into account workshop/bodyshop utilisation targets, job complexity and parts availability.
Encourage the sale of genuine parts and accessories whenever possible
Agree vehicle delivery/collection or loan car arrangements
Co-ordinate workshop activity to deliver agreed work
Invoice customer on completion of work
Update customer database to maintain accurate records of work carried out to aid future prospecting
Work with colleagues and other teams across the centre to provide a seamless service to customers
Person Specification:
The successful candidate for this role should:
Have solid Senior Service Advisor / Service Management experience
Be able to demonstrate excellent levels of customer service
Have excellent planning and organisational skills
Possess a full UK driving licence

DEALERSHIP/AUTOMOTIVE/LARGE INDEPENDANT GARAGE EXPERIENCE!

To apply please send your CV to. Katy Murphy - - Tel: (Mobile Friendly) Mobile -