Employee Relations Advisor

100.00 - 120.00 GBP Daily + GBP100 - GBP120/day
15 Sep 2017
13 Oct 2017
Contract Type
Employee Relations Advisor
12 Month Maternity Contract
Monday to Friday

Our well known client is looking for an Employee Relations Advisor to join their team to cover a period of maternity leave. This is a front desk role dealing with approximately 30-40 cases per day.

The role:

Provide a visible, timely, customer focused service to the business with delivery against all required Case Management activities
Distil case related matters that are conveyed via email/phone or face to face to determine appropriate course of action and advise accordingly
Advise and coach Managers for Stages 1 and 2 of Disciplinary, Performance Improvement, sickness Absence policies
Advise and coach on grievance and seek more specialist advice when appropriate to up-skill and develop knowledge
Provide necessary support and guidance around good practice and process / policy requirements to enable fair and reasonable approaches to be taken / decisions to be made
On occasion, as directed, support Cases processes as either an Investigating Officer or Notetaker for sensitive cases

The Candidate / Experience

Experience of operating as Advisor for Dispute related activity or within HR Operational role
A thorough understanding of and ability to technically apply, National Grid HR policies and procedures within the context of expected standards for employee conduct (disciplinary policy and Doing the Right Thing / employee code of conduct); sickness absence, performance improvement, grievance
Experience and confidence in the provision of detailed advice on separate policies to a range of stakeholders at all levels on a timely basis in relation to above policies
A detailed understanding of the Drug & Alcohol policy and process for testing
A high level understanding of Ill Health Retirement and Death in Service policy / processes
Knowledge of employment legislation and its impact for case management/ employees
Ability to distil information received via telephone and or email, to interpret the requirements and priorities and provide timely and relevant policy guidance
Experience of interviewing question design/technique and report writing
Quick relationship builder and stakeholder management at all levels; able to influence colleagues to prioritise timely completion of case management processes (e.g. completion of investigation reports) or otherwise promptly escalate for guidance.
Experience of applying the principles of previous Cases to future cases to ensure appropriate advice around consistency and fairness
Confident and articulate to push back and be able to manage (at times) difficult conversations in an appropriate but assertive manner
Competent with word; powerpoint and excel; sharepoint, outlook applications
Customer focused, focused on building a strong brand for the team through working as a team player, supporting colleagues
Proactive, highly organised and attentive to detail, ability to manage a disparate workload, multi-task and prioritise to consistently deliver
Ability to confidently challenge current ways of working, to influence and encourage change
Clear and confident communicator (verbal and written) with commercial acumen

Badenoch & Clark is acting as an Employment Business in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User