National Account Manager

Kelly Services
£40,000 per annum
14 Sep 2017
26 Oct 2017
Hair & Beauty
Contract Type
Full Time
Job: National Account Manager
Salary: £40,000-£50,000
Location: Yardley

Company Description
Established in 1974, your new company is a privately owned UK based manufacturer, consolidator and innovator to Retail, Food Service & Hospitality market sectors, with over 40 years of experience and supply into to a range of major UK and European retailers.

The company supplies over 6,500 Goods Not for Resale consumables SKUs, both in-house and third party sourced, in order to offer a comprehensive consolidation service to multiple market sectors

Provide a service and solutions with significant added value, including:
- Market leading I.T. systems which deliver advance management information and data reporting
- Dedicated award-winning product development and innovation
- Global sourcing expertise throughout Europe and Far East
- Proactive Account Management
- Group owned manufacturing facilities including paper, plastic and aluminium foil products
- Multiple storage facilities, which include fully automated bulk storage and single item pick & pack
- Group owned vehicle fleet

As a result of our continued success in winning new customers we are now seeking to recruit an outstanding National Business Development Manager to join our existing team and help us continue striving to grow new revenue streams across the UK.
Whilst company and product training will be provided, experience selling goods and services in a Not for Resale environment will be a pre-requisite.

Job description
The Retail team
The role is within our Retail team; where our customers purchase large volumes of a small number of Goods Not For Resale (GNFR) lines, mainly delivered in bulk to a single or multiple Distribution Centre(s).
The products supplied are specific to each customer and vary from plastic bags, paper bags and food packaging to hygiene paper and till rolls. Products are supplied through our own in-house manufacturing in the UK and Malaysia, as well as through 3rd party supply partners in the Far East, Europe and the UK.
Our customers include, large grocery retailers, Food-to-Go retailers as well as many high street names.

The Role
As a National Account Manager you will be responsible for the quick turnaround of enquiries and the fast and effective issue resolution for small number customers. With a broad range of categories available to you, you will be accountable for developing the revenue and profitability of your account portfolio.
Key responsibilities will include
* Understanding your customer's wants and needs and prioritising your efforts accordingly
* The delivery of revenue and profitability targets through the successful retention, management and growth of an existing account portfolio
* Building commercially viable pricing based on industry knowledge and assumed costs
* Operational delivery through effective internal communication and follow up

The Person
With a strong sense of customer service and the ability to work at pace, you must possess a proven track record of managing National Accounts, preferably within GNFR Supply Chain for Retail customers.

We are looking for a dynamic and driven individual with the ability to think independently and who takes ownership. You will need to be resilient to deal with pressurised situations and demanding customers. Calmly assertive, you will possess strong emotional intelligence, commercial acumen and charisma.
Required experience:
* A minimum of 5 years in a customer facing Account Management role
* Working in / supplying a retail environment
* Knowledge of packaging / bag manufacturing would be preferable
* Consistently delivering agreed customer KPIs and SLAs
* Accurate analytical skills and a strong attention to detail
* Excellent stakeholder management both internal and external
* A successful and consistent record of delivering to targets and deadlines
* A track record of delivering innovation and profitable growth
* PC Literate, MS Office, competent Excel skills

Although the account portfolio will be grouped to try and best suit individual stakeholder personalities and geographies, portfolios can change and this position of National Account Manager very much covers the UK.
Candidates should be clear that significant amounts of travel may be required and candidates must be prepared to work from our Head Office in Yardley, Birmingham on a regular basis.

Click 'apply' now or for more information please call Inem on . If this position is not for you but you are looking for a new position then please call me so we can discuss career options together.

Kelly Services UK Ltd are acting as an employment business in relation to this job. We are also an Equal Opportunities employer for all jobs, and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Kelly Services are acting as an Employment Business in relation to the job.