HR Advisor (Generalist) 12 month FTC (FTC to Perm) - Birmingham
Join the PwC HC Operations team as an HC (Human Capital) Advisor and you will be choosing an exciting hands-on HR generalist role with one of the world’s leading Professional Services organisations.
This is a great opportunity to provide expert HR advice to a range of people managers on our firm's policies and best practice. You will guide and support, evaluate risks and provide commercial advice on a range of topics. This will include a broad range of advice on HR matters including recruit to retire, cyclical, employee relations, performance management and health & wellbeing activity.
About the role
As an HC Advisor, you will work closely with a Business Unit HC Leader (HCL) to support your assigned Business Unit(s). You will use your knowledge of UK employment law, HC policy and process interpretation to provide guidance on a broad range of people related activities.
You will have the chance to take ownership for cases and projects in the confidence that your specialist HC colleagues and leadership team are available to support as appropriate. Our HC Advisors are responsible for interpreting people MI and giving insights to our business to enable informed decisions which enhance business performance.
Key areas of responsibility include:
People Managers - Advise, guide and coach people managers on performance, employee relations and health & wellbeing of our people to optimise business performance and minimise risk. This may also involve delivery of training to new people managers.
Performance management - Provide commercial advice to people managers to support them having difficult conversations and managing poor performers.
Employee relations - Provide advice and support on disciplinaries through investigations and hearings, whilst keeping a commercial perspective to mitigate employment law risks to the firm. Formal grievances and complex cases will normally be managed by our specialist team.
Health & Well-Being - Consult and advise on health and well-being aspects which impact employees and firm. Ensure the people manager and employees are well supported, and have access to the right resources when they need it.
Performance Talent and Reward Review – Support the BUHCL with the annual performance, talent, promotion, and reward review, at mid and year end cycles. This includes supporting the BUHCL with Manager and below moderations; supporting salary and bonus modelling with senior business stakeholders.
First Five Years - Fully understand and partner with people managers on the below manager population including entry routes, promotions, progression and exam cycles. Liaise with Professional Qualification team in the management of Student activity.
People Analytics – Create, report and own the People MI. Support the HCL to provide insights and proposals which align with the business and people priorities, to enhance business performance.
Life event activity – Ownership of employee Life Events for people managers; such as joiners, leavers, secondments and transfers and other life events that fall within the employee’s employment. Champion the use of HC Direct by employees and encourage a more self-service approach
Immigration - Advise on routine immigration matters, exceptions to policy and sensitive cases, ensuring compliance with our legal requirements whilst minimising risk to the firm
Engagement - Review and provide MI and reports on the You- Matter tool and provide data to the HCL to support the interpretation of data.
Who we are
PricewaterhouseCoopers LLP is one of the world’s leading Professional Services organisations who advise some of the most successful organisations, entrepreneurs and private businesses on a range of services including Assurance, Tax, Consulting and Acquisitions.
To support our team of over 20,000 people within the UK we have a strong HC Operations team who provide professional advice to our people managers, and guide our business stakeholders through operational HR activities delivering a consistent & professional service, that enables and enhances business performance.
Successful applicant will require
- Previous experience in an HR generalist role at Advisor level; experience in professional services/large corporates advantageous but not essential.
- Commercial understanding of the business and how HR can enhance performance via the people agenda.
- Experience in supporting and coaching people managers with a strong knowledge and understanding of health & wellbeing, performance management and employee relations and previous hands on experience of managing multiple cases across these areas
- Strong project management and organisational skills, to manage high volumes of work, often within tight deadlines
- High standard of written documentation and passion for working as part of a team to display a a professional, customer oriented image of HC
- Ability to challenge and streamline HC work to achieve efficiencies
- Strong interpersonal/consulting skills, working effectively at all levels of the organisation and a willingness to take on extra responsibility
- Strong excel skills and the ability to efficiently manipulate and interpret data.
- Strong presentations skills with the ability to flex style to have impact both in person or virtually.
- CIPD qualified/part qualified or equivalent advantageous but not essential
Internal firm services
In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.