1st 2nd Line IT Support - Wolverhampton

Coburg Banks IT
£25k - £30k pa + Bonus, Pension
14 Sep 2017
19 Sep 2017
Contract Type
Full Time
Job Title: 1st/2nd Line IT Support

Location: Wolverhampton, West Midlands

Salary: £25,000 to £30,000

Benefits: Bonus, Pension

Established for over 50 years this progressive and award winning firm based over two sites in the UK with their head office in Wolverhampton have achieved 20% year on year growth for the last 5 years. They have guaranteed engineering projects spanning the next 15 years and are as close as you can get to a recession proof business.

The working hours are 37 hours per week: 07:00 to 15:00 Monday through Thursday and 07:00 to 14:30 on a Friday.

The Role

You will work within an IT team of four people reporting to the IT Manager and will provide support on

- Desktop - (Win 7 currently and moving to Win 10)
- Active Directory
- Basic networking

You will provide support to head office users as well as users at other sites remotely and face to face in addition to working on projects.

Key Experience Required

You will be an experienced 1st / 2nd line support engineer with at least five to six years' experience in 1st and 2nd line support. You will have strong technical experience in Windows 7, Windows 10, Active Directory, DNS, DHCP, networking and extensive application experience with Office 2013/2016

Ideally you will have achieved either a degree in IT or some vocational qualifications during your career such as MCP, MCSA, MCITP, Comptia A+ or CCNA.

We are looking for someone who has a logical approach and loves problem solving and getting through support tickets.

As there may be some occasional travel to other sites you will need to have a full driving license.

The company offers a friendly and supportive working atmosphere and is committed to the training and development of their work force.

The company works closely with the MOD so you will be required to pass a security check.
Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

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