Retail Customer Advisor

Three Mobile
8.20 GBP Hourly
16 Sep 2017
06 Oct 2017
Hair & Beauty
Contract Type
Retail Customer Advisor

Job ID 170291

Number of Jobs 1

Location Shrewsbury

Work Location 3Store Shrewsbury

Job Type Permanent

Contract Type Part-time

Hours Per Week 24

Shift Pattern Standard Shift Pattern

Salary 8.20

Additional salary & benefits Bonus potential of 25%, Pension and wide range of other amazing benefits

This role is an essential part of our ability to provide the most consistent and enjoyable customer experience to every customer through outstanding knowledge of our products, propositions, and our award-winning network. You will positively re-enforce great team working across all channels and offer solutions to customers that match their needs, supporting the delivery of our company plan and strategy, and helping to enhance our company reputation in the marketplace.

Consider yourself on stage at all times, surprising and delighting your audience with your extensive knowledge and genuine enthusiasm for Three's range of products and services.

What makes this role unique?

Working as part of an award winning Retail team consisting of other Customer Advisors and Assistant Managers, you will report to a Store Manager. As the face of our company brand, you will play a huge part in how we deliver against our customer- focused goals.

You will be accountable for achieving personal and store KPIs and responsible for driving customer experience by engaging in relevant and engaging conversations with your customers. You will have the opportunity to develop and show your drive and determination to succeed in an environment that will support and prepare you for the next level of your career.

You will be required to work evenings and weekends depending on the store's hours of operation and you may be asked to support other store teams in your area as and when needed.

Our Selection Process: Video Application

Here at Three we use pre-recorded video applications to support our selection process and here's why:

Life's too busy

  • We know you're in demand that is why we've introduced pre-recorded video applications as a first stage interview in our selection process. This will save you time and your hard earned cash by giving you the flexibility to relax and carry out your interview where and when you want.

We're reinventing the rules for you

  • We're all about mobile internet and reinventing the rules. We're interested in you, not just a piece of paper. It's time to stand out from the crowd. Using video lets us understand if you are right for Three by reviewing your video responses and taking your personality, and passion into account without considering your experience purely based on the content of your CV.

Please look out for the email invite, it may go to your junk or spam folder, wed hate for you to miss it.

If youre successful after the video, well invite you to come into store and meet our team to experience what life as a Three employee is really like.