Debt Recovery & Litigation Manager
The Atkins Finance Shared Services Facility (SSF), based in Worcester, is a corporate function that provides finance, accounting, reporting and processing services to the Atkins groups businesses, mainly those based in the UK.
The main functions of the SSF are Accounts Receivable, Accounts Payable, General Accounting, Project Accounting and Systems Accounting & Reporting.
This role seeks to:
Manage and develop the in-house SSF Debt Recovery Team (part of the Accounts Receivable department), providing professional advice to internal clients relating to contractual/construction debt matters and claims.
Manage, support and develop the Customer Address Book (client standing data) and Credit Risk functions.
Administer, enhance and expand the Groups provision of Expert Witnesses to the Legal and related professions.
The position reports into the Head of Accounts Receivable and has two direct reports.
Provide professional advice to Project Managers & Directors and business management on debt recovery and other issues relating to client accounts; and oversee advice provided by the Paralegal.
Ensure client accounts are handled within the SSF Debt Recovery Team efficiently and effectively. Processes include referral to legal action of different types: negotiation, mediation, adjudication and litigation.
Ensure the associated documentation and administration is done to a high standard, following standard procedures.
Manage supplier accounts that are subject to legal action.
Manage HR debt matters that are subject to legal action.
Oversee the Customer Address Book function and provide support and advice as required.
Oversee the management of insolvency matters.
Take appropriate action regarding accounts in default.
Oversee the maintenance of team databases and Sidetrade (cash collection software) work notes, ensuring these are up to date and accurate.
Ensure that reports are produced efficiently and promptly.
Provide and oversee the provision of advice on credit risk.
Deal with external and internal enquiries regarding the provision of expert witness services.
Deputise for the Head of Accounts Receivable where required.
Provide ad hoc training to internal clients.
Develop the skills of direct reports.
Professional legal qualification e.g. solicitor or FILEX
Must have a legal practicing certificate
Good knowledge of Civil Procedure Rules and Civil Claims
Good knowledge of Contract Law
Experience in drafting legal claims/court documents
Knowledge of alternative dispute resolution methods and procedures
Knowledge of insolvency and bankruptcy law and procedure
Experience of conducting client negotiations
Microsoft Excel basic level
People management experience, including direct reports
Microsoft Access - basic level
Working knowledge of construction contracts and in particular payment terms and dispute resolution procedures
Experience in Construction Law
Experience of working in a professional services client debt collection environment
Financial awareness to understand cost implications regarding the legal process and the impact on budgets
Organisational - to prioritise workload in order to achieve daily tasks and ensure deadlines, including court dates, are met
Communication effective communication with internal and external customers
Influencing effective influencing and negotiating skills
Information seeking to be persistent and thorough when obtaining relevant information regarding debt matters, either through discussion or reviewing paper/electronic files
Initiative to manage workload and identify, own and follow problems through to resolution
Team worker willingly co-operate and support all team members; appreciate being part of a wider SSF team
Attention to detail to be accurate and methodical when producing reports and preparing advice
Coaching in order to get the best out of, and develop, direct reports