IS Delivery Lead / SAP / ITIL

Recruiter
Computer People Limited
Location
Solihull
Salary
£45000.00 - £50000.00 pa
Posted
15 Sep 2017
Closes
16 Oct 2017
Contract Type
Full Time
BRAND NEW - IS Delivery Lead / SAP / ITIL - Permanent Position - Solihull Based

Location - Solihull

Type - Permanent

Job - IS Delivery Lead

Salary - £45,000 to £50,000

Ever expanding and award winning company requires an experienced IS Delivery Lead / IT Service Delivery Manager with experience working in an ITIL environment and ideally have a working knowledge of SAP.

Your past experience in an IS or Operational role will have ideally involved the use of or management of a SAP system where you will have developed a reputation as someone who is experienced in building and sustaining outstanding working relationships with third party suppliers as well as internal stakeholders.

A key part of this role will need the successful candidate to;

- Managing the day to day delivery of the service to our customers ensuring that all issues are managed to a high standard.
- Quickly form an understanding of the challenges and requirements of IS Operations in supporting the business in delivering to our customers.
- The ability to use problem solving techniques in order to make quick and informed decisions on critical activities that may impact our customers.
- Manage or Facilitate virtual teams in the delivery of regular or ad-hoc customer related services.
- Negotiate win / win solutions for both company and Customer.
- Identify and implement improvements in the current service that will benefit our customers using the Continual Service Improvement process.
- Work closely with the third party suppliers and other members of IS Operations to deliver a centre of excellence.

You will be joining a company during a very exciting time, they have witnessed continued growth year on year and this position is only available due to expansion of the company.

This is a permanent position we unfortunately cannot consider contractors for this role.

BRAND NEW - IS Delivery Lead / SAP / ITIL - Permanent Position - Solihull Based