Scheduling Team Manager - Water
About the Role
The objective of this role is to manage and lead a team within the Reactive Dispatch workflow management function for Severn Trent's Distribution service technician community. This community consists of approximately 375 field technicians for our water Infra business across the Severn Trent region. You will be looking to deliver a high quality schedule of work for the Distribution service technician workforce to execute, with the objective of meeting our customers' expectations and Company performance metrics. You will also ensure the robust resourcing of emergency events, supporting the incident management process at Severn Trent.
Your ability to and experience in managing people and working collaboratively with stakeholders across a large geographical area will be essential to the success of this role. Also advantageous will be experience of working in a planning role and using planning and scheduling software and systems. Within this fast paced role and environment, your ability to manage complex operational requirements against a suite of priorities will be essential. You will be exposed to a number of different operational challenges and a Awareness of TMA, NRSWA and permits will help you. Being a Self-motivated and committed to continual improvement will be a great strength to have as well as having strong organisational and facilitation skills
Severn Trent benefits include:
* Salary up to £34,000 based on experience * Bonus * Fantastic Pension scheme * 28 days' holiday plus bank holidays, with the option to buy or sell up to 5 additional days per year * Full range of Flexible benefits such as: o SMART water - save money on your bills o Private medical insurance o Dental Insurance o Childcare voucher scheme
We are based in the heart of Coventry City Centre, only a short walk to the local train / bus stations.
Who we are
We're a FTSE 100 water company, serving 8.1million people across the Midlands and into north and mid-Wales. Our customers, and the communities that we live and work in, are at the heart of everything we do and we're proud to be building a lasting water legacy. Our vision is to be the most trusted water company by 2020, delivering an outstanding customer experience, the best value service and environmental leadership. And we'll achieve that by putting our customers at the heart of everything we do, driving operational excellence and continuous innovation, investing responsibly for sustainable growth, changing the market for the better and creating an awesome place to work. We want our people to be part of an organisation that celebrates diversity and individual thinking as we believe a diverse and inclusive workforce is important for success. We seek to ensure that every employee and every application we receive, without exception, is treated equally and fairly.
How to apply
If this sounds like a role you're interested in then please apply on the link below.