Security Supervisor

Wilson James Limited
£9.05 per hour
15 Sep 2017
28 Sep 2017
Contract Type
Full Time
Wilson James is a leading provider of safe, secure, customer-led solutions to more than 300 clients across the UK and Europe. We have been raising standards for 25 years across three core service lines; security, construction logistics and business services.

Security Supervisor

Gaydon, Warwickshire

Full Time- 4 on 4 off (Nights only)

£9.05 per hour

Wilson James are currently recruiting for a Security Supervisor to provide contract delivery & daily management to a team for a site in Gaydon. To be successful in this role you will need to be a confident communicator, be flexible and reliable and to have previous experience in a managerial role.

Your duties will include but not limited to:

- Manage the teams performance on a daily basis
- Deliver the services in line with the contract
- Management of the control room
- Liaison with the client and other stakeholders.
- Delivery of a range of security services that include (but not limited to) patrolling, key issue, monitoring of alarms and CCTV, staff welfare, response to the fire systems, and the lock up of the estate.
- Gatehouse duties
- Engage in the KPI Process to ensure continual improvement
- Have confidence in taking ownership of an incident, but aware of 'escalation processes'
- Maintain a polite, courteous, and friendly manner towards the public, the client, and colleagues
- Prioritise their duties to protect life, prevent waste and loss, protect the business and building, and prevent crime


- Previous Manager or Leadership experience
- Confident communication style
- Ability to build strong relationships with the stakeholders
- Demonstrated customer facing/customer service or front-of-house experience
- Excellent written and verbal communication and interpersonal skills
- Demonstrated ability to think and act quickly in emergencies or under pressure

An SIA Security Guard Licence is required for this role as well as a Driving Licence. It would be beneficial for you to hold an SIA CCTV Licence.

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