Part Time Receptionist

Recruiter
J. Murphy & Sons Limited
Location
Cannock
Posted
15 Sep 2017
Closes
16 Oct 2017
Contract Type
Full Time
Part-Time Receptionist (10am - 2pm, possible holiday support)

Cannock

The main purpose of role is to support the business through the provision of high quality general administrative and reception duties.

Key Responsibilities and Duties:

- The Reception area is constantly maintained to a high standard of order, presentable at all times
- Ensure a professional image is maintained at all times with relevant Company literature on display to promote the Group
- The reception area is always covered and never left unmanned
- All telephone calls, both internal and external, are answered and dealt with efficiently and promptly and messages are taken and relayed when appropriate
- Ensure all visitors sign in and out in order to maintain accurate records at all times of visitors in the business. Greet all visitors in a friendly and professional manner, ensuring the relevant person is informed, in a timely manner, of their visitor on arrival
- Resolve internal and external customer enquiries, referring those that you are unable to resolve to the correct recipient
- Order and maintain stationary and equipment supplies, as required
- Ensure meeting room booking requests are actioned and the meeting room diary / calendar is kept up to date
- Timely preparation of meeting rooms to ensure they are tidy and set up (excluding IT equipment), ready for meetings. Clear up (excluding IT equipment) meeting rooms after use in a timely manner, ready for the next meeting
- Organise refreshment for meetings as and when required
- Sign for all deliveries, other than those for the IT department, and either distribute as appropriate or inform the relevant individual or department of the delivery
- Deal with all requests regarding hotel and accommodations queries in a timely and effective manner.
- Ensure fully trained and conversant with all associated duties as required (post room / franking systems / postal services)
- Establish and promote best practice in health, safety and environmental matters in conjunction with the SHQE department

Skills / Experience

- Prior experience of working in a Reception / General administration support role and/or in a customer services environment is strongly preferred
- Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, fax, copier, printers etc., to access, input and verify information
- Literate and numerate with proficiency using Microsoft Word, Excel, Outlook and other office applications
- Positive attitude, approachable and professional are all qualities that we look for in people that want to join our organisation