German Speaking Customer Service Agent

Recruiter
ep professional
Location
Birmingham
Salary
£17400 pa
Posted
15 Sep 2017
Closes
18 Sep 2017
Contract Type
Full Time
Customer Service Agent - German Speaking

We are recruiting for a German Speaking Customer Service Agent in the Birmingham area. Our Client is a well-established Company.

As a Customer Service Agent you will need to have/be:

·German speaking
·Experience of working in a fast paced customer service environment
·Strong communication and organisational skills
·Attention to detail
·IT Literate

Details:

·Salary: £17,400.00 per annum plus bonus
·Working Hours: Monday-Friday 8am-8pm (40 hours per week)
·Location: Birmingham
·Duration: Permanent

Role of a Customer Service Agent:

·To ensure all customer orders/notes are processed and logged in a timely and accurate manner
·Providing excellent customer service via inbound and outbound calls, email and live chat to existing customers
·Providing support with translations for product, website and marketing campaigns and reviews
·Resolving enquiries by using the in-house system and available information from manufacturers
·Achieve individual targets

Benefits of working as a Customer Service Agent:

·25 days holiday
·Company pension
·Attendance bonus
·Staff discounts
·Regular Incentives
·Free parking

If you are interested in the above role please click apply